Last update: September 2010
New York Kimchi is committed in maintaining the trust and confidence of our visitors. We want to inform you that we're not in the business of selling personal data to outside vendors for marketing purposes. We are, however, in the business of introducing the best Korean food products to our visitors and the opportunity to try something new and different. Please rest assure, your identity is safe with us but feel free to read our full disclosure on how we handle and value your personal information as well as privacy.
Registration
New York Kimchi may collect personally identifiable information from our users at several different points on our Web site. However, it is solely up to the user to share such identifiable information as there is no need to register or create a user name and password to use our Web site. However, to receive newsletters and/or occasional promotional discounts, you will be required to register. During the registration process, you are required to give contact information such as your name and email address. We may use this information to contact you about the services on our site in which you have expressed interest.
Orders
If you purchase a product from us, we request certain personally identifiable information from you on our order form. However, it is not a mandatory requirement to register with us but to simply purchase as a guest user. Registers users will have the convenience to save their contact and billing information should they return to purchase from us again. In either case, you must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you only.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. When you visit our site, we may send one or more cookies to your computer that uniquely identifies your browser session. Our vendors may use both session cookies and persistent cookies. If you remove your persistent cookie, some of the site's features may not function properly. Additionally, we/our vendors may use cookies to make it easier for you to navigate our/their sites. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. For example, we may use cookies to store your passwords, so you don’t have to enter it more than once. Various cookies can remains on your hard drive for an extended period of time. You may remove cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. This privacy statement covers the use of cookies by http://www.newyorkkimchi.com only and does not cover the use of any other third parity's cookies settings. To view our third-parties and their respective privacy policy page, visit:
∙ PayPal
∙ BigCartel
∙ Google Analytics
Log File Information
When you visit New York Kimchi, our servers automatically record certain information that your web browser sends such as your web request, IP address, browser type, browser language, referring URL, platform type, domain names and the date and time of your request.
Special Offers and Updates
We will occasionally send you information on products, services, special deals, promotions. You can sign up for these emails from us on our registration page should you decide to register with us. Out of respect for your privacy, we present the option not to receive these types of communications.
Newsletters
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance or out of stock for a particular product, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you may opt-out of these communications or you have the option to deactivate your account at any given time.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will only communicate with you by email.
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes. We do not share any personally identifiable information with any third parties for profit reasons.
Delivery Service Provider
We use UPS as a service provider to deliver our products to our customers. When you purchase our product, we will share your name, phone number, and delivery address as necessary for the third party to provide that service. UPS is prohibited from using your personally identifiable information for any other purpose.
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in any newsletter communications or by emailing us at optout@newyorkkimchi.com.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by New York Kimchi. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link shopping cart vendor’s SSL page. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children and Privacy
Our web site does not offer information intended to attract children. We do not knowingly solicit personal information from children under the age of 13.
Changes to this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places where we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any. We reserve the right to modify this privacy statement at any time, so feel free to review it frequently. If we make material changes to this policy, we will notify you here or by email.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at contactus@newyorkkimchi.com.